UX audit and what to fix first.
A senior review of the product you already have: where people get stuck, why it happens, and what to fix first. We start from your analytics and real sessions, rank every issue by what it costs you, and design the fixes that matter most.
- 0120+ years
- building digital products, from startups to Fortune 500 teams
- 02Evidence first
- analytics, recordings and sessions with your users, not one person's opinion
- 032 to 4 weeks
- from access to a ranked report and redesigned key screens
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Product teams whose sign-ups are fine and whose activation is not.
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SaaS companies about to raise or sell, who want to know what the other side will find.
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Products that grew feature by feature until nobody can say how they hang together.
Where we look
Where products usually lose people.
Every product leaks somewhere between the first visit and the tenth. We follow your users through it and find where, and why.
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What goes wrongThe page does not say what the product does, or who it is for.
What we checkFirst impression, message, speed and the first click.
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What goes wrongToo many fields, too early, with too little reason to fill them in.
What we checkForms, friction, trust signals and error handling.
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What goes wrongPeople sign up, then never reach the moment the product was built for.
What we checkOnboarding, empty states and the path to the first win.
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What goes wrongNothing brings people back, or the second visit is harder than the first.
What we checkNavigation, notifications and the habits the product builds.
The shape is illustrative. Your audit starts from your own numbers, and the lime outline marks where most products leak.
What you get
Evidence, a ranked plan and the key fixes designed.
Expert review
Every key flow checked against established usability principles by designers who have shipped at national scale.
Analytics read
Where people drop, stall or loop, taken from your own data, so the audit starts from behaviour.
Sessions with users
Five to eight moderated sessions on the flows that matter, recorded and summarised.
Accessibility pass
A WCAG 2.2 AA sweep of the same flows, because what blocks some users slows everyone else down.
Ranked findings
Each issue with its evidence, its cost to the business and the effort to fix it, in the order to tackle them.
Key screens redesigned
The highest-impact fixes designed in your interface, ready for your engineers to build.
How the audit runs
Four weeks from access to a plan your team can act on.
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Scope
We agree the flows, the questions and the numbers that decide what matters, and get access to the product and its data.
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Review
Expert review and analytics side by side, then sessions with real users to confirm what the numbers suggest.
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Report
A ranked list of findings with the evidence, walked through live with your team, not dropped in an inbox.
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Redesign
The top fixes designed and prototyped, so the first sprint after the audit can start straight away.
Selected work
Where usability decided the outcome
Three from the portfolio where the job was to make something complex feel simple: a bank's mobile app, an enterprise AI platform and a transformation web app.
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- 4.8 App Store rating
- Mobile banking app usability improvements formed part of a broader initiative that coincided with an increase in App Store ratings from 1.9 to 4.8 stars.
- 6M+ users
- The improved mobile banking experience supported continued growth from approximately 1.5M to over 6M active mobile app users.
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Dan helped me bring the vision what was in my head to a fully polished prototype that told the story I wanted to tell to investors. He's creative, super responsive, and gets the job done.
Josh DanielsonEIR and Director of New Ventures, AI Vertical, LG NOVA -
They brought a highly structured, top-down approach with strong design leadership. The process was methodical and iterative, with clear options and a real focus on what mattered most. Delivery was fast, reliable, and consistently aligned with best practice, while maintaining a high level of professionalism and collaboration throughout.
George SFounder and Managing Partner, Silicon Century Capital. Ex Bain, Nvidia
A selection. The team has also delivered for Toyota, Royal Mail, NHS, Red Cross, Dunnhumby and the AA, across twenty years of product work.
Most audits land between €5k and €15k, set by how many flows are in scope and whether you want the key screens redesigned. Scope and price are fixed before we start.
Open for new projects
Show us the product.We show you where it leaks.
Tell us which part of the product worries you. You get a scoped proposal within two working days.
design@interaktory.com Or book a 30 minute call